Arriving at Little Foray
We have introduced a sanitation-station on entry to the salon with hand sanitiser – please use this as you enter the salon. We will also provide hand sanitiser at each styling station. Appointments will be appointment only. Sorry, no walk ins. If you are dropping by for a patch test, please ensure you arrive at the salon at least 48hrs prior to your appointment. We ask you wait outside and wave to us on the front desk, so we can come to you outside.
All our hair and beauty staff will be wearing visors and masks as mandatory and gloves if requested by you for your own peace of mind. It is now mandatory for you to also wear a mask or face covering during the appointment where possible.
While you will still receive your re-confirmation text 48 hours in advance, where possible we may request pre-payment.
We have removed hard-copy magazines however, you will have complimentary access to all the same titles (and more) which can be read on your own phone/tablet digitally using our secure guest wi-fi network.
We ask that you arrive for your appointments alone and punctually. We will not have the sofa space for you to bring friends/family. We will do our best to accommodate arriving guests but please do not arrive too early for your appointment as you may be asked to return later.
PLEASE - do not be late! While we are working under the coronavirus restrictions, we simply will not have the flexibility to accommodate late arrivals. If your child is booked with us for an appointment, we ask that only one parent attends the appointment.
Please only bring one handbag. Your bag will be with you either on your lap or on the floor by your chair. To keep all areas of the salon as clean as possible please do not place your bag up on the work surfaces of our styling stations.
Please refrain from arriving with jackets or coats unless you can put them in your bag or you are happy to leave them at your feet. To minimise the potential for cross-contamination, we will not be able to take any items of clothing. To ensure a good air circulation, the salon doors will be open at all times, so it may be a good idea to bring a cardigan or jumper if you feel the cold.
We are not allowed to serve hot drinks in the salon and we regret we are encouraged to advise not to bring in your own food or drink into the salon. We will be offering disposable cups of cold water.
Changes at Little Foray
Our staff will be temperature checked each morning and will also be adhering to all government recommendations in respect of self-isolation if it proves necessary.
All equipment will be sanitised and disinfected after every use by a member of our team. Each team member has recently passed two separate Barbacide courses - one specific to dealing with the Covid-19 virus - to ensure we work to very strict sanitisation and infection control protocols. Team members will be washing their hands thoroughly between clients and appointments.
We will be using biodegradable, disposable towels and gowns for your appointment. Please safely dispose these into the pedal bins after use.
We have reduced the number of active styling chairs in the salon to 4 with screen dividers to adhere to social distancing measures.
There are some other areas of the salon that make distancing tricky. Therefore, at the backwash, we have installed face protect screens at the sinks and individual screens between the chairs. We also have a screen at the front desk and in the beauty room for your manicures.
If you would like to purchase products, please do not touch unless you are definitely purchasing them or if you are purchasing products / gift cards only, please call us on 0208 398 5555 or email email@example.com and place your order. We need to take your payment over the telephone and will have your order ready the next day (or earlier if possible) for collection. NB. All gift cards bought before 31/03/2020 will have an extended expiry date of 31/11/2020
To book an appointment and to assist us and other clients in respecting social distance, we would ask that you the email firstname.lastname@example.org or call the salon. Please be aware that the phone lines may be very busy. Your appointment will be dealt with in a timely manner and one of the team will confirm arrangements.
Lastly, we request that all payments are made by card but that the team are always grateful for any gratuities that you may choose to give in cash. Soon we are hoping to facilitate such gratuities by card.
We very much look forward to welcoming you all back to Little Foray. Regrettably all these measures and precautions come at a cost and until we are able to return to a more 'normal' way of working every appointment will incur a COVID-19 surcharge of £3.00 per visit. As always, community works best when we band together to help each other.
During this time, we will do everything in our power to keep our clients and our team safe. Thank you for co-operation, take care and stay safe. Thank you for your support during this time.
With love from the Little Foray team xClose